General Faqs

Frequently Asked Questions

  • What is VoiceGrid.ai?

    VoiceGrid.ai is an AI-powered voice platform that automates inbound and outbound phone calls. Our system handles tasks like appointment scheduling, customer support, lead generation, and more, providing human-like interaction and saving businesses time and money.

  • Can I test it out myself?

    Of course! Give our AI Receptionist a call at (844) 771-8802 and chat with her. You can also sign up for free with 20 free minutes -- no credit card required.

  • Do you offer a trial period?

    Absolutely! Every new account includes a free 20 minute trial. That's 20 minutes of free usage, with no credit card required.

  • Can I choose a local phone number?

    Yes! During setup, you can specify which area code you would like to use, so that your number is local.

  • How does VoiceGrid.ai work?

    VoiceGrid.ai uses advanced AI voice technology to handle phone calls on your behalf. It can be customized to suit your specific business needs, from answering frequently asked questions to scheduling appointments, and managing customer inquiries -- all without human intervention.

  • What types of businesses can benefit from VoiceGrid.ai?

    VoiceGrid.ai is designed for any business that handles phone calls. This includes industries such as customer service, healthcare, real estate, marketing, and sales, where automating phone-based interactions can save time, reduce costs, and improve efficiency.

  • How can VoiceGrid.ai save my business time and money?

    By automating routine calls, your team can focus on high-priority tasks. VoiceGrid.ai can handle several calls at once, eliminating the need for additional staff and reducing operational costs. This efficiency translates into significant time and cost savings.

  • Is VoiceGrid.ai customizable to fit my business needs?

    Yes, you can customize the voice, and what information is used to answer questions. You can also send a appointment link durning a call via text, and you can receive a call summary after the call.

  • Does VoiceGrid.ai integrate with Google Calendar?

    Absolutely, and it's included in our Starter Plan! Your AI receptionist can check your Google Calendar for available time slots, and automatically book appointments on the call.

  • How do I integrate VoiceGrid.ai into my existing systems?

    Using our Advanced Plan, VoiceGrid.ai integrates seamlessly with many CRM systems and tools you’re already using, like Housecall Pro. Our team will work with you to ensure smooth integration so that you can begin using the platform without disruption to your current processes.

  • Can I call forward to multiple people/phone numbers?

    Definitely! Using our Company Directory feature, you can enter the names and phone numbers of those you would like to forward to, then during a call your customer can request to speak to a name and your AI receptionist will automatically forward the call. This is a great way to replace tradition phone tree systems!

  • How does pricing work?

    VoiceGrid.ai offers a flat $99 per month fee with 200 minutes included each month. After that it's just $0.47 cents per minute. You only pay a flat fee plus minutes used over 200, ensuring that you can scale up or down according to your business needs.

  • Are high volume discounts available?

    Absolutely. If you think you're going to use a high volume of minutes per month, you can setup a call with us to discuss a volume discount.

  • Do you build custom voice AI solutions?

    We certainly do. Our Enterprise Plan offers deep integrations, advanced workflows, and full-scale custom deployments. Setup a call with us to discuss a custom-tailored solution for your business.

  • How secure is VoiceGrid.ai?

    We take data security seriously. VoiceGrid.ai uses industry-standard encryption and security protocols to ensure that all call data and customer information are handled safely and securely.

  • How do I get started with VoiceGrid.ai?

    You can sign up for our Starter Plan online and get started right away! Or if you would like to integrate with an existing CRM, you can setup a call with us to discuss that process.

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